Soft Computers
Reads a job posting, scores your resume against it, and helps you write tailored, ATS-ready resumes and cover letters. It never invents experience.
Web application, live at creastora.com
IT that just works.
Managed IT, cybersecurity, and cloud for Toronto businesses, plus the team to build the websites, software, and apps you need.
Toronto basedManaged IT and softwareMonitoring 24/7
A Toronto firm serving businesses across the GTA. Seven service lines under one agreement, monitoring that runs 24/7, and three products of our own, two live and one on the way. Fast answers when something breaks, and everything documented.
What we do.
We run the technology your business depends on, and we build the software and websites it needs. Both from the same team, worked from one place in Toronto, with plain-language reporting.
IT Services
Keeping your business running- Managed IT
Monitoring, help desk, and proactive maintenance for growing teams. Where most engagements begin.
- Cloud Solutions
Microsoft 365, Azure, AWS, and Google Cloud, set up and managed properly.
- Cybersecurity
Practical security for small business: assessment, hardening, monitoring, response.
- Data Backup & Recovery
Tested backups and a recovery plan measured in hours, not hope.
How fast we respond.
We monitor your systems 24/7 and investigate alerts as they come in. When something breaks, how quickly we respond depends on how urgent it is. These are the response targets of our standard plan.
What we keep an eye on, 24/7
- Servers, networks, and endpointsUp, reachable, and healthy, on site and remote.
- BackupsThat they run, and that they actually restore.
- SecurityAlerts, failed logins, and unusual sign-ins.
- Patching and updatesApplied on a tested schedule across the fleet.
- Storage and performanceCaught before disks fill or systems slow down.
Response targets
Standard planStandard plan targets, tracked ticket by ticket.
- CriticalBusiness stopped: server down, ransomware suspected, office offlineRight away, any day
- HighA team blocked: shared drive unavailable, email delaysSame business day
- NormalOne person affected: workstation issue, software faultNext business day
- LowRequests and changes: new hire setup, new software, questionsScheduled with you
Targets of our standard plan. Your service agreement states your plan in writing, and every ticket is reported against it.
Software we ship ourselves.
Three products designed and built in-house. Release discipline, crash monitoring, and app review are things we practice on our own software before we promise them to clients.
Client projects ride the same pipeline: staging, monitoring, careful releases, and someone accountable for it after launch.
How we get started.
The first months follow the same steps every time, so you always know where the work stands.
Assess
A structured review of your environment: hardware age, licensing, security posture, backup state, and open risks.
Stabilize
The issues causing the most disruption get fixed first, and monitoring plus patching come online across the fleet.
Document
Credentials vaulted, configurations recorded, runbooks written, so nothing depends on any one person's memory.
Operate
Ongoing support with scheduled reviews, so decisions about hardware and renewals happen before deadlines make them for you.
Start with a free assessment.
We review your environment end to end and hand you a written report: what is solid, what is aging, and what is at risk. The report is yours to keep, whether or not you hire us.
Book a free IT assessment
Prefer email? Write to support@softcomputers.ca